Generally, delivery times are between 5 and 15 days, unless otherwise stated in the offer. Delivery times are provided for informational purposes only and are not binding. Depending on the country of delivery, it may take longer, particularly due to customs controls. Remora Watches will not be responsible for any delays due to an extension of the delivery time.

Shipping costs are free.

Products will be shipped worldwide, with insurance and tracking information. We are not responsible for import permit fees and/or other charges that couriers may add.

The customer is responsible for any import customs duties, VAT, or any related taxes applicable in their country and should be aware of them before purchasing (customers from the European Union included; Switzerland is not part of the European Union). We ship our watches from Switzerland.

In the event that the product cannot be delivered due to the customer's fault, the return and resend costs will be borne by the customer. In the event of cancellation of the purchase, the refund will be made after deduction of delivery costs and any other costs that Remora Watches had to bear in connection with the return of the product.

In case the product could not be delivered due to customer's non-payment of customs fees, permit fees due to remote area or out of town or if customs refuses the product for any reason whatsoever, Remora Watches has the right to cancel the order. All payments made will be refunded, less delivery costs and all other costs that Remora Watches had to bear in connection with the return of the product.

Some shipping restrictions may apply due to certain national regulations. Before ordering, the customer must ensure that there are no shipping restrictions in their country. Remora Watches is not responsible for any delivery issues due to national restrictions. If delivery is not possible due to national restrictions, the order will be canceled. The price will be refunded less shipping and other charges. Remora Watches does not deliver to PO boxes.